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Front Office Receptionist

3 weeks ago

Chennai Tamil Nadu, India Einstro Academy Full time

We are looking for a pleasant **Front Office Receptionist **to undertake all receptionist and student administration duties at the desk at our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

Front Office Receptionist
- You will manage the Front Desk operations for all our business and as a Mentor and Student Administrator.
- Greet the customers, walk-in enquiries for admissions, job interviews and vendors.
- Ensure that all interactions between the administration, employees, customers, and outside services run as smoothly as possible.
- Answer telephones and direct the caller to the appropriate Associate.
- Provide callers with information, such as company address, directions to the company location, company fax numbers, company website, and other related information.
- Receiving, time stamping, sorting, and forwarding the incoming mail.
- Follow-up with clients/customers
- Manage documents electronically and prepare reports for the Director.

**Mentor**:

- You will have to engage with Students and Parents for the admissions, class schedules, course completion, and future endeavors.
- Be an active mentor for all students before and after joining the course.
- Ensure that all online classes and offline classes are running smoothly.
- Monitor the course schedule and inform the sales team about the completion.
- Coordinate with trainers and collect information like attendance, feedback and reports.

**Reporting to the HR & Admin**

**Required Skills**:

- Any graduate with 1 to 2 years of experience working as a Receptionist, Front Office Admin, and Front Desk Associate or as a Customer Service Executive facing the customers.
- Highly professional appearance as the first ‘face’ of the office.
- Able to explain the products or services to walk-in customers.
- Good Telephone Etiquette Skills.
- Excellent communication skills in English and Tamil
- Should be able to listen, understand and communicate well over the phone.
- Proficient in Microsoft Outlook, Excel, Word, PowerPoint.
- Problem-solver with good time-management abilities.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,817.01 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu (600096): Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary in INR?
- How soon are you able to join?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person