Ops 3 Testing

19 hours ago

Hyderabad Telangana, India Indium Software Full time

**Job Information**:
RSD NO

**8096***

Industry

**IT Services***

Min Experience

**3***

Max Experience

**5***

City

**Hyderabad***

State/Province

**Telangana***

Country

**India***

Zip/Postal Code

**500001***

**Title**: OPS 3 Testing
**Education Qualification**: Bachelor's degree in computer science, engineering, or a related field.
**Experience**: 3 - 5 years
**Work Location**: Hyderabad
**Work Mode**: Work From Office

**Key Requirements**:

- Basic experience of software testing or bugs handling.
- Proficient working knowledge of MS Office or Google suite.
- Advanced experience with JIRA or any other ticketing tool.
- Sound experience of JQL or SQL.
- Proficient knowledge of advanced excel techniques.
- Proficient in data analysis and root cause identification methodologies (e.g., fishbone diagram analysis, RCA, 5-whys etc.
- Sound knowledge of Operational metrics like shrinkage, utilization.
- Prior experience handling global stakeholders and driving projects/meetings.
- Lead multiple operations teams, with responsibilities covering:

- Manage governance
- Mentoring and guidance
- Have regular 1:1s
- Poor performance handling
- Manage the stakeholder relationships with various program leads, product and engineering teams as required
Proactively identify and implement process excellence and tool improvement initiatives
- Be able to achieve high program health by taking charge of the responsibilities end to end real time
- Work allocation
- Meet/exceed the defined targets for the team (productivity, quality, SLA, efficiency and utilization)
- Ensure process adherence
- Manage attendance and availability
- Process gap analysis and improvements
- Engagement and motivation
- High attention to detail
- Excellent logical reasoning ability and bias for action.
- Ability to identify and report high impact issues with mínimal loss of time.
- High ability to reason and comprehend unclear issues.
- High ability to read a complex, multipage Standard Operating procedure manual.
- High ability to write concise and accurate English.
- High ability to read and understand English.
- Basic understanding of quality and quality control.
- High ability to perform repetitive tasks over a long period at a high level of accuracy and quality.
- Ability to memorize Engineering terminologies and project related details.
- Familiar with using smartphones, virtual test platforms and getting directions on a smartphone.

Indium Software is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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