Ecommerce Shipping

2 weeks ago

Bengaluru Karnataka, India ACG Advisory, Inc Full time

**Company Overview**:
**Jennifertaylorhome** is a leading U.S.based manufacturer, importer, designer, and global distributor of upholstered home furnishings. We are committed to delivering high-quality products and exceptional service to our customers. As we continue to expand, we are seeking a detail-oriented **E-commerce Shipping & Logistics Assistant** to support our growing operations. This role offers a unique opportunity to gain hands-on experience in logistics and e-commerce while collaborating closely with our U.S.based team.

**Key Responsibilities**:

- Accurately manage order data entry from processing through invoicing for the U.S. domestic market.
- Coordinate logistics and order data across platforms, including NetSuite ERP, 3PL systems, and ecommerce retail portals (e.g., Amazon, Wayfair, Target, Walmart).
- Coordinate shipping and bookkeeping updates across multiple e-commerce sales channels.
- Create and manage shipping documents, including UPS/FedEx labels and Bills of Lading (BOLs).
- Generate Bills of Lading (BOL) and schedule LTL freight pickups for large furniture items.
- Handle product returns and freight claims, including tracking and documentation.
- Maintain accuracy and timeliness of logistics data entry and reporting.
- Manage bookkeeping for return merchandise, including filing freight claims.
- Manage the day-to-day outbound logistics workflow for small parcel (FedEx, UPS) and less-than-truckload (LTL) furniture shipments.
- Oversee all aspects of the outbound supply chain, from processing sales orders to allocating inventory to generating invoices.
- Partner with the warehouse team to trace freight aging and proactively solve problems.
- Perform small-scale pick and pack tasks (parts, samples) as assigned.
- Provide general administrative and operations support as needed.
- Schedule and coordinate freight pickups with U.S.based carriers and warehouses.

**Qualifications**:

- 1-3 years of relevant experience in e-commerce logistics or shipping (mid-level role).
- Ability to thrive in a fast-paced, deadline-driven environment.
- Highly accurate organizational skills with attention to detail.
- Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
- Effective communication skills, especially for coordination with remote U.S. teams.
- Experience with NetSuite is a BIG plus.
- Experience with furniture warehousing is a plus.
- Experience working with LTL freight.
- Familiarity with NetSuite ERP is a strong plus.
- Familiarity with Slack and Microsoft Teams for team collaboration.
- Hands-on experience with e-commerce platforms such as Amazon, Wayfair, The Home Depot, Lowe’s, BigCommerce, etc.
- Proficiency in Microsoft Office Suite (Excel, Outlook).
- Working knowledge of Microsoft Excel, Outlook, and general data entry.

**Job Types**: Full-time, Permanent

Pay: ₹446,750.18 - ₹650,874.02 per year

**Location**:

- Bangalore, Karnataka (required)

Shift availability:

- Night Shift (required)

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