Admin Executive
1 day ago
Roles and Responsibilities-Business Development Executive:
**1. LeadManagement**:
- Monitorandsourcenewleadsfromvariousleadgeneration platforms.
- UpdatenewleaddataintotheCRMsystem.
- Follow up with leads to gather company details, business nature, space requirements, and other specifics to update in the CRM.
**2. Lead Engagement and CRM Updates**:
- Sharequotations, proposals, on boarding details,and layouts based on client requirements.
- RegularlyupdateengagementdataintheCRM,trackingleads throughtheirstatusandstages.
1. Fresh Lead: Not contacted yet.
2. RelevantLead:Requirements align with ourservices.
3. PromptLead:Likely to convertintoclients.
4. RedLead: Dropped leads.
1. VisitedFacility.
2. ProposalShared.
3. Negotiation&ObjectionHandling.
4. Closing.
5. Dropped.
6. OnHold.
3. Client Engagement:
- Schedule meetings and facility tour
- Conduct facility tours for walk-in clients and documentwalk-in reports.
- Handle short-term bookings and coordinate with the accounts team for accurate billing.
- Followuponagreementrenewalsandaddressclientqueries promptly.
4. ProductKnowledge:
- Maintainathoroughunderstandingofspaceinventoryandservices offered.
5. Reporting:
- Prepare daily, weekly, and monthly reports,including:
LeadsGenerated.
- Follow-upsCompleted.
- ClientWalk-ins.
- LeadsConverted.
- Inventory status
6. DailyChecklist:
**Lead Generation and CRM Updates**:
- CreatedailyleadentriesintheCRMfromallleadgeneration sources.
- RecordscheduledcallsintheCTPLeadFollow-upsheet.UpdateclientvisitdetailsintheWalk-Indatasheet.
**BookingsManagement**:
- Update Meeting Room, Hotdesk,and One day Cabin bookings in the relevant sheets.
**CommunicationandEngagement**:
- Checkthecompany’sofficialmailaccountregularly.
- Address daily inquiries,share quotations,follow upon agreements, and track conversions
**Administrative and MiscellaneousTasks**:
Manage the Cash Account.
- Handleon-demandtaskssuchaspreparingquotations, invoices, and agreements.
- UpdatetheAdminSheetandTrellofortasktrackingand updates.
Complaint Resolution:
- Addressclientcomplaintsandescalatethemtothefacilityin charge.
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
**Experience**:
- Admin: 2 years (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 75% (preferred)
Work Location: In person
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