
Customer Service Officer
4 days ago
**Position:
- Customer Service (Telecaller)**
**Location:
- Bhat, Ahmedabad Gujrat**
**Job Summery:
- **
**Roles and Responsibilities**
- Associate will be responsible for handling incoming and outbound calls from customers/Patients.
- Answer calls professionally to provide information about doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints.
- Follow up with patients regarding their health and doctor checkups.
- Register and answer patient inquiries, resolve complaints and provide services.
- Maintain records of customer interactions and transactions in CRM.
- Handle all the complaints of customers and pacify them.
**Requirements:
- **
- Any Graduate/Preferably Science Graduate
- 0 to 3 years of experience in Customer Service.
- Should be Good in English, Gujrati & Hindi
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Telecommunication: 1 year (preferred)
**Language**:
- Gujarati (required)
- English (required)
- Hindi (required)
Work Location: In person
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