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Telecaller

3 weeks ago

Kolhapur, India KAW Veloce Motors Pvt. Ltd. Full time

**Job Title**: Telecaller

**Location**: Gokul Shirgaon MIDC, Kolhapur

**Job Type**: Full-Time

**About Us**: At KAW Veloce Motors Private Limited, we are passionate about bikes and dedicated to providing our customers with the best products and services. We’re looking for a dynamic Telecaller to join our team and help connect customers with their perfect ride

**Key Responsibilities**:

- **Customer Engagement**: Make outbound calls to potential customers, promoting our range of bikes and accessories.
- **Lead Generation**: Identify and qualify leads through effective communication and persuasive techniques.
- **Follow-Up**: Maintain communication with potential and existing customers, following up on inquiries and providing necessary information.
- **Appointment Scheduling**: Arrange test rides and visits to the showroom for interested customers.
- **Product Knowledge**: Stay updated on our bike models, features, and promotions to effectively answer customer queries.
- **Data Entry**: Maintain accurate records of calls, customer interactions, and feedback in our CRM system.
- **Feedback Collection**: Gather customer feedback to help improve our services and product offerings.

**Qualifications**:

- High school diploma or equivalent; a degree in business or related field is a plus.
- Previous experience in tele calling or customer service is preferred.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Basic computer skills, including MS Office.
- A passion for bikes and the cycling community is an advantage.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Opportunities for career growth and advancement within the company.
- A vibrant work environment with a passionate team.
- Employee discounts on bikes and accessories.

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person