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Manual Calc Process Champion

2 weeks ago

Gurgaon, India LifeWorks Full time

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Reporting to the People Manager, the Process Champion - Operations in Wealth Administration is responsible for
- **Responsibilities**:

- Processing and Quality checking.
- Process reporting and training.
- Queue Allocation & Management.
- Update SOPs and other process documents.
- Ensuring compliance of all internal policies.
- Process improvement.
- Providing timely updates to Assistant Manager and onshore counterparts.
- Mentoring and coaching new hires.

Summary

Reporting to the People Manager, the Process Champion - Operations in Wealth Administration is responsible for
- **Responsibilities**:

- Processing and Quality checking.
- Working closely with the US teams
- Performing complex calculations
- Handling work types which are handled by the US teams
- Queue Management.
- Update SOPs and other process documents.
- Ensuring compliance of all internal policies.
- Process improvement.
- Providing timely updates to Assistant Manager and onshore counterparts.
- Mentoring and coaching new hires

Succeeding as a Process Champion
- Operations, will require the following core qualifications and skills
- 4-5 years of relevant work experience.
- Good knowledge of Defined Benefits
- Good analytical and communication skills.
- Problem solving skills and attention to detail.
- Ability to multi task, self starter.
- Should be able to work on reporting and generating dashboards

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.


Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.