Customer Care Executive

5 days ago

Guindy Industrial Estate Chennai Tamil Nadu, India Matrimony.com Pvt. Ltd Full time

**Designation**: Customer Service Associate / Payment Assistant

**Year of experience**: 0 to 2 years

**Salary**: Negotiable with Language Bonus + Incentives + shift allowance

**Language**: Good English verbal communication With multiple languages Malayalam, Telugu, Kannada, Hindi, Bengali & Oriya.

**Location**: RR Tower - IlI, 7th Floor, Water Works Road, SIDCO Industrial Estate, Guindy, Chennai - 600032

**Required Skills**:

- Excellent Communication and interpersonal Skills.
- Ability to convince & assist customers in all their queries.
- Should be comfortable traveling to Guindy Industrial Estate.
- Mandatory Skills: Excellent Verbal communication in English.

**Education**: _Any Graduation without backlogs_

**Roles & Responsibilities**:

- Understanding the need of the customer and helping the customer to choose the right product as per their eligibility.
- Suggesting the customer alternative products based on need, lifestyle & spending power.
- Explaining the customers about the benefits and offers related to the products.
- Maintain amicable conversation throughout the call and build customer delight.

**Regards**
- **7305530977**_

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Weekend availability

Shift:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi or Telugu or Malayalam or Kannada (preferred)

**Location**:

- Guindy Industrial Estate, Chennai, Tamil Nadu (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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