International Voice Process
2 weeks ago
**Responsibilities**:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
6. Meet and exceed performance targets, including call quality metrics, sales targets, and customer satisfaction goals.
7. Collaborate with team members and other departments to resolve customer issues and improve processes.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Strong interpersonal skills and the ability to build rapport with customers.
3. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: In person
-
International Voice Process
3 days ago
Viman Nagar, Pune, Maharashtra, India Appzia Technologies Full timeMarket Research to develop warm leads through LinkedIn Identify prospects that fit the target demographic Use services knowledge to showcase the solutions that our company can offer to prospects Up sell additional services to clients as need arises Maintain contact with existing clients Experience with international voice process is a plus Looking for...
-
Vacancy for International Voice Process
1 week ago
Pune, Maharashtra, India Turnaround International Full time**Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...
-
Viman Nagar, Pune, Maharashtra, India SurePro Technologies Pvt. Ltd. Full timeWe are looking for an enthusiastic Customer Sales Executive to contribute in generating sales for our company. You must be an excellent communicator and have superior people's skill to maintain customer relationships. Must be comfortable presenting product or services over the phone as well as dealing with complaints and doubts. **WORK ONLY 5 DAYS A...
-
Hire !!!! for International Voice Process
2 weeks ago
Pune, Maharashtra, India Turnaround International Full time**Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits**: - **Good Communication skills Required**: - **Over time pay available** **Job Types**: Full-time,...
-
International Voice Process- Associate
2 weeks ago
Pune, Maharashtra, India Turnaround International Full time**Job description** **Job Title: International Voice Process** Job Location: Magarpatta City, Pune - 411028 Experience Required: 0-3 Yrs. Compensation: 2.5 to 4 Lakh PA Industry: KPO **Job Description/Job Role**: US Process shift - Night Shift (Medical Billing/Insurance/Legal/Anciliary/RCM) Managing client queries and resolution on issues Handling...
-
Vacancy for International Voice Process
2 days ago
Pune, Maharashtra, India Turnaround International Full time**Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...
-
Inbound Voice Process
5 days ago
Mumbai, Maharashtra, India ARS Process Solutions & Consultant Full time**Handling calls**: Handle inbound calls from customers in different countries and time zones - **Resolving issues**: Resolve customer queries, complaints, and grievances - **Managing expectations**: Manage customer expectations - **Documenting interactions**: Maintain accurate records of customer interactions using CRM software - **Providing information**:...
-
International Voice Process
2 weeks ago
Pune, Maharashtra, India Hunt Mantra Full time**International Voice Process (UK / AUS)** **Location: Pune** **Shift Timings**: Fixed Day shifts **Off Days: Saturday & Sunday (Fixed Week Off)** **Salary Package: Upto 40,000/- IN HAND** **Benefits**: - INCENTIVES APPLIED** **- NO TARGET NO SALES** **- TRANSPORTATION PROVIDED** **Responsibilities**: *Handle inbound calls from customers regarding...
-
International Voice Process
3 days ago
Pune, Maharashtra, India Hunt Mantra Full time**International Voice Process** **Location**:Hadapsar **Off Days**: Saturday & Sunday (Fixed Week Off) **Salary Package: Upto 35,000/- IN HAND** **Benefits**: - INCENTIVES APPLIED - NO TARGET NO SALES - TRANSPORTATION PROVIDED **Responsibilities**: - Respond to customer inquiries - Resolve complaints and issues efficiently - Maintain a positive and...
-
International Voice Process
1 week ago
Pune, Maharashtra, India Hunt Mantra Full time**International Voice Process** **Location**:Magarpatta **Off Days**: Saturday & Sunday (Fixed Week Off) **Salary Package: Upto 35,000/- IN HAND** **Benefits**: - INCENTIVES APPLIED - NO TARGET NO SALES - TRANSPORTATION PROVIDED **Responsibilities**: - Respond to customer inquiries - Resolve complaints and issues efficiently - Maintain a positive and...
