Workflow Coordinator

Elevate is recruiting a **Workflow Coordinator** to work with the Business Support team to support in overseeing and managing the workflow process assisting a client having offices worldwide. This role involves setting project timelines, assigning tasks, and ensuring that all work is completed efficiently and on time. The Workflow Coordinator acts as a bridge between different departments to ensure smooth operations.

**Specifically, the Workflow Coordinator will**:

- **Manage and Optimize Workflow Processes**: Enhance productivity and efficiency by managing and optimizing workflow processes.
- **Coordinate with Departments**: Ensure smooth operations by coordinating with different departments.
- **Identify and Resolve Bottlenecks**: Proactively identify bottlenecks in the process and implement effective solutions.
- **Monitor Project Progress**: Keep track of project progress, anticipate issues, and resolve them promptly.
- **Prepare Reports**: Prepare and present reports on workflow status to the management team.
- **Provide Technical Support**: Assist the team with technical support and production work as needed.
- **Assist in Training**: Help in training new associates and updating the team on process changes

**Skills for Success**:

- Proficiency in workflow management software.
- Familiarity with Microsoft Office Suite.
- Ability to troubleshoot applicable software.
- Experience in quality assurance testing of new systems and tools.
- Excellent written and oral communication skills.
- Results-oriented attitude. You know how to "get it done," you drive results with your team.
- Strong organizational skills and the ability to manage all stakeholder expectations and customer demands. You know how and when to influence.

**Experience**:

- 3-5 years of experience working as a Workflow Coordinator or in a similar role for a global organization, (law firm operations experience preferred).
- Fluent in written and oral communication in English.
- Advanced knowledge of MS Applications.

**Qualifications**:

- Graduate in Business Administration or related field.

**Company Information**
**Elevate **is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.
Our most recent achievements and distinctions include:

- For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific.
- For the fourth year in a row, Elevate’s integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms.
- Newsweek awarded Elevate highest rating in the annual ‘America’s Greatest Workplaces for Diversity’ list and ‘America’s Greatest Workplace for 2024’ list.
- Elevate was named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024.
- Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
- Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016.
- Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report.
- The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US.

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