UI / UX Designer

**About IRIS**:
IRIS Business Services Limited (IRIS) is a leading regtech SaaS provider listed on both the BSE and NSE. Established in 2000, IRIS empowers over 30 regulators and 6,000 enterprises across 54+ countries, positively impacting more than 2 billion lives.

About IRIS IRIS Business Services Limited (IRIS) is a regtech SaaS provider listed on BSE and NSE. Established in 2000, IRIS supports over 30+ regulators and 6000+ enterprises across 54+ countries, impacting over 2 billion lives. IRIS transforms regulatory compliance into a business advantage with its innovative solutions. Headquartered in Mumbai, IRIS has subsidiaries in the USA, Singapore, Malaysia and Italy, and an affiliate in the UAE. It is an active member of various XBRL jurisdictions: XBRL International, India, Europe, South Africa, and the US and serves as an authorized GST Suvidha Provider and private Invoice Registration Portal in India. Recognized for its digital innovation, IRIS has received accolades such as Best Regulatory Technology Services (Central Banking, London 2024), Best Fintech (FE 2022), Best MSME Tech (Jagran 2022) and Best Taxtech - TIOL (Jury-2022, Silver-2021). IRIS’ products are ISO 27001:13 and SSAE 18 (SOC 1 Type 2) certified.

**Job Title**: UI / UX Designer

**Location**: Navi Mumbai Head Office

**Department**:Datatech

We’re looking for a versatile UX/UI Designer who can move effortlessly between deep user research and pixel-perfect design. You’ll be shaping intuitive, beautiful, and user-centered experiences for digital products that empower Micro, Small, and Medium Enterprises (MSMEs) across India.

Our ecosystem spans both B2C and B2B solutions, including platforms that help MSMEs with compliance, credit access, and business growth. If you’re equally excited about listening to users, crafting elegant solutions, and collaborating with product managers, engineers, and stakeholders, this is the role for you.

**Key Responsibilities**:
**UX Research**
- Plan and run end-to-end research — from generative studies to usability testing.
- Conduct usability tests, field studies, interviews, diary studies, ethnography, and surveys with MSME users and other stakeholders.
- Partner with product managers, designers, and engineers to define research priorities that align with MSME needs.
- Prepare research materials: proposals, screeners, guides, recruitment plans.
- Moderate sessions, analyze qualitative/quantitative data, and turn insights into clear, actionable recommendations.
- Create engaging research reports that tell a story, not just share findings.
- Manage research vendors where required.

**UI/UX Design**
- Create wireframes, mockups, and interactive prototypes in Figma (Adobe XD/Sketch a plus).
- Translate requirements and research insights into intuitive, visually consistent designs for MSME-focused digital tools.
- Build and maintain design systems and UI libraries for product consistency.
- Iterate designs based on user feedback and stakeholder input.
- Ensure designs follow user-centered principles and accessibility standards.
- (Nice to have) Basic HTML/CSS awareness for smoother developer handoffs.

**Skills & Tools**:
**Core**:

- Figma (primary), Adobe XD, Sketch
- UserZoom, UserTesting, Lookback, Dovetail (nice to have)
- Jira, InVision, Zeplin
- HTML/CSS awareness (nice to have)

**Good to Have**:

- Knowledge of quantitative research methods
- Prior experience in designing for MSMEs or similar B2B domains
- Remote research methodology exposure

**What We’re Looking For**:

- 3-5 years combined experience in UX research and UI/UX design.
- Experience across both B2B and B2C digital ecosystems, ideally with MSME audiences.
- Strong grasp of UX principles, usability heuristics, and design thinking.
- Excellent communication, storytelling, and presentation skills.
- Ability to take a project from concept to delivery independently.
- Comfortable in fast-paced, agile product environments.

**Why Join Us**:
You’ll be part of a collaborative, mission-driven team that’s building products to transform how MSMEs work, grow, and access opportunities. Your work will directly shape platforms used by thousands of businesses, delivering exceptional experiences and real-world value.

**Awards won by IRIS**

Won recognition as Indias best Fintech at the Financial Express Best Banks Awards. an award that was presented to our CEO by Smt Nirmala Sitharaman, Finance Minister, Govt of India.

IRIS has been selected as the Best Tax Technology Service Provider 2022 in category National Taxation Awards at the prestigious TIOL Awards.

IRIS CARBON has won The Most Agile/Responsive SaaS Solution of the Year award at the 2022 SaaS Awards by Awarding and Consultancy International.

At IRIS CARBON, we are committed to creating a diverse and inclusive environment. We are an equal opportunity employer and welcome applicants from all backgrounds.