Scrum Master

Security Services industry is constantly changing requiring Citi to react and plan accordingly. An analysis has been undertaken to identify a strategic vision in response to a changing landscape. The business recognizes that investment in technology is critical to fulfilling evolving client needs. To that extent, a 5 year transformational strategy is underway focused platform efficiency, consistent global operating model, capabilities, support evolving client needs, data strategy and value added services. Single Trade Gateway is a key component in this strategy to enable consistent and highly scalable instruction processing platform for Custody, Fund Services (middle office and Fund Accounting) and Transfer Agency. We are looking for a seasoned Scrum Master to collaborate with us.

As Scrum Master, you need to support and coach cross-functional agile teams in the development of enterprise-scale software products that address and anticipate client and business needs.

**Responsibilities**:

- Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers
- Supports and educates the scrum team on their role in agile transformation and scrum adoption, i.e. the Product Owner on backlog grooming and maintenance.
- Facilitates and supports all scrum ceremonies: sprint planning, stand-ups, sprint demos/reviews and retrospectives
- Creates and maintains the plans and metrics to track team progress and manages operational needs, including team hours, expenses and project budget (burndown, sprint & velocity reports)
- Coordinates across teams to facilitate Scrum of Scrum sessions, ensure impediment removal and identify needed resources
- Fosters strong communication among disciplines in a cross-functional team that includes developers, testers, and user experience/visual designers
- Minimizes a project’s exposure and risk and manages changes to requirements and plan
- Communicates project needs, objectives and achievements to team members, leaders and other teams.
- Coaches the team to attain higher levels of maturity of Scrum
- Supports continuous improvement, learning opportunity, increasing predictability
- Fully utilizes JIRA/Confluence capabilities

**Qualifications**:

- Holds minimum level 1 Scrum Master Certification (CSM, PSM I)
- 4+ years of experience as a Scrum Master
- Good skills & knowledge of facilitation, conflict resolution, continuous improvement, empowerment and situational awareness
- Experienced in working with globally spread cross-functional and multicultural teams

**Preferred Skills**:

- Securities Services or Asset Management industry experience within Funds, Custody and associated Digital Transformation is desirable.
- Understanding of Scaled Agile frameworks such as Spotify, SAFe
- Knowledge of other Agile approaches: XP, Kanban etc.
- Knowledge and/or experience with widely successful Agile techniques: TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing

**Education**:

- Bachelor’s/University degree in Computer Science or equivalent experience
- **Job Family Group**:
Project and Program Management
- **Job Family**:
Program Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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