Reservation Executive

4 days ago


Gujrat, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Reservation Executive : Female

Job location:

- Porbandar, Gujrat

**Salary**:

- 18,000- 25,000 per month

**Experience**:

- Total experience:

- 4 years experience in reservation or similar field.

Minimum experience:

- 2-3years of experience in a similar role within the hospitality industry

Education:

- High school diploma or equivalent.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficient in using reservation management systems

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile introduction**:
**Responsibilities**:

- **Reservation Management**: Handle and coordinate all aspects of reservations, ensuring accuracy and timely processing.
- **Customer Service**: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring guest satisfaction.
- **Communication**: Collaborate with various departments to communicate reservation details, special requests, and any relevant information.
- **Database Maintenance**: Maintain accurate and up-to-date reservation records in the system.
- **Upselling**: Promote additional services or upgrades to enhance the guest experience and maximize revenue.

**Requirements**:

- **Communication**: Excellent verbal and written communication skills.
- **Organization**: Strong organizational and multitasking abilities.
- **Team Player**: Ability to work collaboratively with colleagues from various departments.
- **Customer Focus**: Dedication to providing outstanding customer service.
- **Problem-Solving**: Effective problem-solving skills to address guest concerns and issues.
- **Tech-Savvy**: Proficient in using reservation management systems and Microsoft Office Suite.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 7028272239