Associate - Primary Distribution Services

**Company Description** Tesco Bengaluru**

We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.

At Tesco Business Solutions, we have a mission to simplify, scale & partner to serve our customers, colleagues and suppliers through a best-in-class intelligent Business Services model. We do this by building a world class business services model by executing services model framework right at the heart of everything we do for our worldwide customers. The key objective is to implement and execute service model across all our functions and markets consistently. The ethos of business services is to, free-up our colleagues from a regular manual operational work. We use cognitive technology to augment our key decision making. We also built a Continuous Improvement (CI) culture across functions to drive bottom-up business efficiencies by optimising processes. Business services colleagues need to act as a business partner with our group stakeholders to build a collaborative partnership driving continuous improvement across markets and functions to lead the best customer experience by serving our shoppers a little better every day.

At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.

Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues, who in turn help to build the success of our business and reflect the diversity of the communities we serve.

In this role you will be responsible for ensuring that our orders are delivered from Supplier and Hauliers to the destination on time and in the most efficient manner possible. Working collaboratively with our Suppliers, Hauliers, Commercial, Supply Chain, and Tesco Depots in order to continuously seek more efficient methods of Distribution.
Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:

- Responsible for completing tasks and transactions within agreed KPI' s
- Knows and applies fundamental work theories/ concepts/ processes in own areas of work
- As an advocate for Primary distribution services, partnering with Suppliers, Hauliers, and Tesco Depots and other teams, promoting positive communication, creating effective relationships, and building trust
- Analytical thinking for future forecasts in store allocation. It is imperative that we swiftly and decisively determine the range of stores to allocate within a time frame and also uplift excess stock from the depots/ stores
- Assist Supplier, Haulier, Risk Assessors and depot managers with data and insights around the booking slots, legal document updating and their status to enable them with effective delivery planning
- Partnering with members of the Primary Customer Service team to help support Tesco suppliers and Primary hauliers to deliver cost effective and efficient supply chain solutions
- Collaborating cross functionally with our Suppliers, Hauliers, Distribution Centers, Supply Chain, Commercial and Finance teams to improve and deliver great service levels
- Delivering day to day operations, including driver/ user/ store set up & responding to customer queries on schedules and reporting, to ensure a smooth running of the department
- Accountable for promptly raising vital Purchase Orders in strict accordance with stakeholder directives and ensuring the precise and timely receipt of these POs to guarantee on-time supplier payments
- Using data to analyze and spot trends to meet KPI targets and make improvements to our network
- Leading change and development to drive simplification of routines, including databases and supporting tools - Consulting the supply chain manager to schedule stock delivery slots confirmations based on negotiations with the supplier and Haulier
- Escalating inquiries to the appropriate team, when necessary
- Generate regular reports and provide insights to the Supplier and Depots