Validation and Reporting

4 days ago

Thane, India WTW Full time

FINMAR Market Services (FMS) was established to support the rationalisation of FINEX Global Carriers for the benefit of Willis clients. FMS provides services (data analytics, carrier advocacy, pipeline management and reporting) to the Carriers and is highly aligned with Group objectives as it involves revenue growth, market rationalisation, automated market selection (market match) and improved knowledge to support better client prospecting and service. It is a modernized broking methodology that uses analytics to measure and continuously improve the performance of insurers for the benefit of our clients. WTW seeks to place financial and professional lines coverage with market-leading insurers that have contractually agreed to continuously improve their performance for our clients. This performance improvement is achieved as a result of the consulting services and trading insights that is delivered by FINMAR Market Services.

**Duties/ Responsibilities**
- Validation of Placements on CMS for different regions to be completed within the agreed TAT and quality standards.
- Gain sound understanding of the Finex business, the full transactional process & role interfaces/dependencies within the own business unit & related functions.
- Manage process of service delivery adhering to standardised Group policies and procedures
- Understand the work flow for the process and manage priorities
- To eliminate unwarranted queries to Ipswich team\SME within the team
- To document & update the relevant processes for further training in the team
- Ensure ongoing, sustainable & dynamic relationships with stakeholders(internal quality team /external) whilst managing their expectations
- Adherence & manage assigned team fundamental activities in accordance with compliance requirements
- Be able to add to their own knowledge and that of the team by conducting knowledge sharing sessions
- To improve ownership and query capability on Mumbai processing and be able to discuss potential issues and plans for solution with Ipswich team
- Maintain all the team trackers, mailbox and information regularly

**Top Competencies**
- Eye for detail & ability to highlight any exceptions
- Ability to recommend on changes to the existing approach/technique
- Ability to challenge the account handler by suggesting creative and unique ideas
- Team work and collaboration
- Time Management

**Qualifications**:

- Any Graduate or Post Graduate

**Skills**:

- Good interpersonal skills
- Excellent written and verbal communication skill
- Passionate about quality
- Ability to prioritize tasks and meet project deadlines

**Knowledge**:

- Knowledge of MS Office
- Eclipse / EPIC knowledge preferred

**Salary**: ₹300,000.00 - ₹450,000.00 per year

**Benefits**:

- Health insurance
- Internet reimbursement
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Work Location: Hybrid remote in Thane, Maharashtra

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