Preschool Teacher

2 weeks ago

Lower Parel Mumbai Maharashtra, India Assignedge Network Pvt Ltd Full time

**Job Title**:
**Museum Experience Associate**

**Department**:
Operations / Visitor Experience

**Work Type**:
Full-time, Work from Office

**Location**:
Mumbai

**Reports To**:
Museum Experience Manager

**Salary**:
15-20% hike on last drawn salary

**About the Role**

As a **Museum Experience Associate**, you will play a key role in delivering engaging, educational, and interactive experiences for children and families. Your primary responsibilities include facilitating learning, ensuring visitor engagement, and maintaining a welcoming environment that aligns with the museum’s mission to foster critical thinking, innovation, and problem-solving in children.

**Key ResponsibilitiesVisitor Experience & Guest Services**
- Act as an ambassador, ensuring all visitors have a positive and inclusive experience
- Greet guests, provide orientation, and share information about exhibits and programs
- Address visitor inquiries and resolve concerns to ensure high guest satisfaction
- Facilitate a smooth visitor journey and guide guests through the space
- Monitor visitor flow to prevent overcrowding in exhibit areas
- Collect visitor feedback to help improve services

**Exhibit Engagement & Knowledge**
- Develop a deep understanding of exhibits, their learning goals, and visitor experience
- Stay updated on programs, events, and new initiatives
- Maintain exhibit areas to ensure cleanliness and adequate supplies
- Guide children through interactive learning activities

**Educational Programs, Events & Workshops**
- Conduct interactive educational programs, workshops, and demonstrations
- Manage school groups, birthday parties, and special events
- Support initiatives related to memberships, promotions, and merchandise

**Safety & Security**
- Maintain a safe, child-friendly environment at all times
- Report any maintenance or safety concerns promptly
- Follow safety procedures including emergency response protocols
- Participate in regular safety training sessions

**Operational Support & Additional Responsibilities**
- Assist in planning and executing museum programs and special events
- Support and guide volunteers and temporary staff
- Perform administrative and operational tasks to ensure smooth functioning

**Required Qualifications & SkillsEducation & Experience**
- Bachelor’s degree in Museum Operations, Retail Operations, Hospitality, Education, or a related field
- Prior experience in customer service, education, museums, amusement parks, or recreational settings
- Experience working with children (ages 1-18) in interactive learning environments

**Key Skills & Traits**
- Passion for working with children and families in an educational setting
- Strong communication skills in English and Hindi (Marathi or other Indian languages is a plus)
- Ability to manage large groups and conduct engaging learning sessions
- Adaptability and multitasking in a fast-paced environment
- Energetic, empathetic, team-oriented, and guest-first mindset

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

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