Cyber Resiliency

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cyber Resiliency seriously. We're not just invested; we're committed. We're not just protecting our customers’ most treasured assets ; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills.

**Roles & Responsibilities**
- Understand customer deployments and map them to Kyndryl Resiliency Orchestration solution, provide product implementation and support, and support DR drills as needed.
- Conduct field customizations of Kyndryl Resiliency Orchestration products to meet customer requirements.
- Responsible for interfacing with the customer and partners on implementation projects to ensure site readiness before implementation.
- Interface with customers as well as our partners on implementation projects to ensure site readiness before implementation.
- Ensure SLAs are met and guarantee process compliance.
- Identify, investigate, debug and resolve issues by working closely with clients and internal teams (support and engineering). If required suggest/provide work arounds to get the customer up and running. Roll-out patches/fixes provided by engg/backend team/s.May Travel for implementations or consulting requirements.

Join us at Kyndryl, where you'll be part of a team that's defining the future of cyber resiliency. Your expertise will be pivotal in helping our clients thrive in an ever-evolving digital landscape. If you're passionate about protecting and recovering data, diagnosing and solving complex issues, and driving innovation in the world of IT resilience, this is the opportunity you've been waiting for. Elevate your career and be the hero our customers need in the face of adversity.

Your Future at Kyndryl
When you join Kyndryl, you're not just joining a company - you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles - we’re invested in your journey.

**Who You Are**

Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience
- **RO/KRO - 2-5 years of RO implementation, administration and troubleshooting (Must have)**:

- **DR/BCP understanding**:

- **Operating Systems**:

- Hands on expertise in Solaris/Aix/HPUX/Linux and Windows
- **Scripting -**Working experience in shell or Perl, TCL, Python etc., is must. Should be able to write scripts to integrate with different technologies using CLI's/API's.
- **Databases**:

- Hands on experience with databases (Oracle, Sybase, DB2, MS-SQL,MYSQL)
- **Storage -**Desirable, hands on exposure to SAN-based storage/backup products
- **DC technologies - VMware, Networking, Kubernetes,**:

- Consulting capabilities in the above-mentioned areas
- Ability to assertively work with senior management/CIO/CTO and talk confidently
- Excellent Communication skills
- They must be able to work independently as well as in a team, should be able to take care of some level of **consulting with customers, and support the sales/pre-sales team**.

Preferred Skills and Experience
- **Bachelor’s degree**in Computer Science
- About 5 to 10 years’ experience in DC, and overall 10-15 in IT Infrastructure.
- Able to lead, guide, mentor and train the team membersWork in Shifts (24x7)

**Being You**

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self t