Hotel Receptionist

4 days ago

Hauz Khas Delhi Delhi, India Greduate Full time

**Location - Hauz Khas**
**Experiences-1 year**
**IN Hospitality fresher with good communication**
**Office timing:

- 9:00am to 6:00pm6 days working**
**Salary: upto-20k Stay and Food provided**
**Contact via WhatsApp:

- 92661 10079**

**Job description:

- **
**1. Operational Management**:

- Daily Operations: Oversee the daily operations of the PG facility, ensuring everything runs smoothly and efficiently.
- Facility Upkeep: Ensure that all rooms, common areas (such as lounges, kitchens, and bathrooms), and external areas are well-maintained, clean, and safe. This includes coordinating cleaning schedules and maintenance.
- Staff Management: Supervise housekeeping, kitchen staff, security, and other support staff to ensure that services meet the standards expected of a 5-star facility.
- Vendor Management: Liaise with external vendors for services like laundry, pest control, and maintenance, ensuring that service standards are met.

2. Tenant Services & Relationship Management:

- Do Proper Resident Engagement
- Ensure Customer Experience
- Conflict Resolution

3. Facility & Security Management:

- Security & Safety: Ensure the safety and security of residents
- Emergency Response: Handle emergency situations such as fi re, medical emergencies, or accidents,
- Asset Protection: Monitor and protect the property from damage, theft, or misuse.

4. Financial Management & Budgeting:

- Rent Collection: Oversee the collection of rent and other dues, ensuring timely payments and following up on overdue payments.
- Budgeting & Cost Control: Create and manage budgets for operations, including utilities, maintenance.

5. Resident Welfare & Amenities Management:

- Meal Management: Ensure that residents receive high-quality meals.
- Housekeeping & Cleanliness: Supervise housekeeping teams to ensure rooms and common areas are maintained to the highest cleanliness standards.

6. Lease & Documentation Management:

- Resident Registration & Agreements: Oversee the leasing process, ensuring that all required documents are collected, agreements are signed, and terms are explained clearly to residents.
- Record-Keeping: Maintain accurate records of residents, payment details, leases, and any incidents or complaints.

7. Marketing & Resident Retention:

- Marketing & Promotions: Promote the PG facility through online platforms
- Resident Retention: Develop and implement strategies to retain residents.

8. Staff & Team Management:

- Training & Development: Ensure that the staff is trained to meet 5-star service standards and provide regular performance reviews and feedback.

**Regards**

**Manisha kapoor**

Pay: ₹19,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Hauz Khas, Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Diploma (required)

**Experience**:

- Hospitality management: 1 year (required)

Work Location: In person

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