
Jr. Executive
2 weeks ago
.The objective of this role is to deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she shall be closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution
**Role Description**:
- To provide speedy resolution
- Willingness to work in rotational Off & rotational Shifts
- To resolves product or service problems by clarifying the customer's complaint Key
**Result Areas**:
This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms.
**Education**:
Graduate or equivalent Work Experience
- Minimum of 1 - 3 Years of work experience
- Experience in customer service or call center background is preferred
- Strong communication skills
- Good interpersonal skills
- Knowledge of multiple languages like Tamil, Kannada, Telugu, Hindi will be an added advantage.
**Salary**: ₹220,000.00 - ₹350,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 3 years (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8438965548
- Health insurance
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