Student Counsellor

5 days ago

Thiruvananthapuram Kerala, India Zypher Learning Full time

Job Title: Student Counselor

Company Overview:
Zypher Learning is a leading provider of online education, specializing in digital marketing courses. We empower individuals with the skills and knowledge they need to thrive in today's competitive digital landscape. Our mission is to make quality education accessible to everyone, regardless of their location or background.

Position Overview:
As a Student Counselor at Zypher Learning, you will play a vital role in assisting potential students in navigating their educational journey. You will be responsible for providing guidance, support, and information about our digital marketing courses to help students make informed decisions about their learning path. This is a remote position, allowing you to work from the comfort of your own home.

Key Responsibilities:

- Provide detailed information about our digital marketing courses, curriculum, pricing, and enrollment procedures.
- Conduct needs assessments to identify the most suitable course options for individual students.
- Address inquiries, concerns, and objections from prospective students in a professional and empathetic manner.
- Follow up with leads and maintain accurate records of interactions in our CRM system.
- Collaborate with the admissions team to ensure a seamless enrollment process for students.
- Stay updated on industry trends and competitor offerings to effectively position Skilled Genie's courses in the market.

Qualifications:

- Bachelor's degree in marketing, education, psychology, or a related field.
- Previous experience in sales, counseling, or customer service is preferred.
- Excellent communication skills, both written and verbal.
- Empathetic approach with the ability to build rapport and establish trust with students.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage time effectively in a remote environment.
- Familiarity with digital marketing concepts and trends is a plus.

**Benefits**:

- Competitive salary with performance-based incentives.
- Advance Salaries, Health Insurance, Accidental Cover, Salary Account with free lifetime Debit Cards
- Flexible work hours and the ability to work from home.
- Opportunities for professional growth and development.
- Access to Skilled Genie's digital marketing courses at discounted rates.
- Supportive team environment with regular training and coaching sessions.

How to Apply:
If you are passionate about education and eager to help others succeed, we would love to hear from you Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining Zypher Learning as a Student Counselor.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Work from home

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Student Counselling: 2 years (required)
- Inside sales: 2 years (required)

Work Location: In person

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