Spa Receptionist

WE ARE HIRING

Designation:

- Spa Receptionist

Location:

- Manipur.

Salary:

- 20,000 To 25,000 Per Month

Food And Accommodation Provided

Education:

- Diploma / Degree with Therapy Related Field

Experience:

- Total Experience : 3 Years with Therapy Related Field
- Minimum Experience : 1 Year of Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.

**Responsibilities**:

- Greet and welcome spa clients in a friendly and professional manner.
- Manage spa reservations, appointments, and cancellations.
- Answer phone calls, provide information, and address client inquiries.
- Coordinate with spa staff to ensure smooth appointment schedules.
- Maintain a clean and organized reception area.
- Handle client check-ins and check-outs, processing payments accurately.
- Provide information about spa services, packages, and promotions.
- Upsell spa treatments and products to clients when appropriate.
- Keep track of spa supplies and assist in inventory management.
- Ensure adherence to spa policies and procedures.
- Handle customer feedback and direct concerns to the appropriate staff.

**Requirements**:

- Communication Skills: Excellent verbal and written communication skills.
- Customer Service: Customer-focused with a pleasant and professional demeanor.
- Organizational Skills: Strong organizational and multitasking abilities.
- Tech Proficiency: Familiarity with booking and reservation systems, basic computer skills.
- Interpersonal Skills: Ability to work well with spa staff and clients.
- Detail-Oriented: Attention to detail in handling reservations and client information.
- Positive Attitude: Maintaining a positive and welcoming atmosphere at the spa reception.
- Adaptability: Ability to handle a fast-paced environment and changing priorities.
- Languages:

- English, Hindi and Marathi

**Salary**: Up to ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 9096929239