Tele Caller
1 day ago
**Position Title**: Tele caller - Verification
**Location**: Head Office, Somajiguda, Hyderabad
**Organization**: Dr. Reddy’s Foundation
**Employment Type**: Full-Time
**Role Overview**
**Key Responsibilities**
- Make outbound verification calls to students.
- Collect and document feedback regarding employment status, job satisfaction, and training relevance
- Maintain accurate records of all interactions using Excel and internal data systems
- Follow standardized call scripts while adapting to individual conversations
- Coordinate with internal/External teams to escalate concerns and share insights
- Meet daily and weekly targets related to call volume, data accuracy, and reporting
**Required Qualifications**
- Graduate in any discipline.
- Basic proficiency in **Microsoft Excel**:
- Strong verbal communication and interpersonal skills
- Ability to empathize and engage with diverse student backgrounds
- Organized, detail-oriented, and self-motivated
- Prior experience in tele calling or customer service is an **advantage**
**Language Proficiency**
- Mandatory**:Telugu, Hindi & English**:
- Preferred**:Tamil, Malayalam, Kannada or Bengali** (any one or more)
**Work Schedule**
- Monday to Saturday
- 9:30 AM to 6:30 PM
**Compensation**
- ₹18,000 to ₹20,000 per month (commensurate with experience and performance)
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Expected Start Date: 01/08/2025
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