Data/information Mgt Int Anlst

**Job Scope**: **Analytics & Information Management** AIM is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world. **Client Remediation Analytics** **Data/Information Mgt Int Analyst** The Data/Information Mgt Int Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. **Responsibilities**: CRX team manages the analysis of the customer remediation issues for NAM Lines of Business ( Cards, Retail bank, Mortgage & Ops). The critical areas of work are: - ** Remediation analysis**: Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA. - ** Impact assessment**: Identification of size of the customers and the dollar amount impacted due to these issues. - ** Issue Management** & **Root cause analysis**: Identifying the issues and reasons for the issues by leveraging analytical methods. - ** Audit Support**: Tracking implementation plans and providing data evidence, artifacts for audit completion. - Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed. **Qualifications**: - At least 5-8 years relevant experience - Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives - Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.) - Big data and machine learning experiences are (R, Python etc.) a plus **Tools and Platforms**: - Business Analysis, Requirement Gathering, Data Analysis - Exposure in SAS, SQL, RDBMS - Proficient in MS Excel, PowerPoint, and VBA - Jira, Bitbucket **Domain Skills**: - Good understanding of banking domain and consumer products (cards, Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.) is preferred. **Other Info**: - Education Level: Bachelors/University degree or equivalent experience/ Engineering/ MBA from a premier institute - Overall experience of 5-8 years with experience in Data Analyst role. - Experience in Banking Industry is a plus. - Job Category: Decision Management - Schedule: Full-time - Working days: Hybrid - Minimum 3 days in office in a week (adherence to CITI HWW policy) - Shift: Regular Local Working Hours (aligned with NAM overlapping working hours) This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**: Decision Management - **Job Family**: Data/Information Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting