Front Office Associate

Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)

*
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Ability to commute/relocate:

- Panchgani, Satara - 412805, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Diploma (preferred)

**Language**:

- English (preferred)