Customer Support Us Voice Process

6 days ago

Malad Mumbai Maharashtra, India Tech Mahindra Full time

Hiring for **Customer Support** - **International Voice Process**

Provide voice-based customer support to international clients by handling inbound and outbound calls. Ensure customer satisfaction through effective communication, issue resolution, and adherence to service standards.
**Key Responsibilities**
- Handle customer queries and complaints via phone calls
- Provide accurate information and resolve issues promptly
- Maintain records of customer interactions in CRM systems
- Follow communication protocols and company policies
- Meet performance metrics like call quality, resolution time, and customer satisfaction**Required Skills**:

- **Excellent verbal communication in English**

Call/WhatsApp on **9082344785**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹19,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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