Customer Service Crew

2 weeks ago

Bilaspur, India pastapizzazz food services Full time

**Qualifications & Exposure**:

- 12th Pass and Above. Freshers / with min 6 months - 2 to 3 years of experience in handling F&B Retail unit as a Team Member / Hostess/ Stewardess.
- F& B Retail or related industry exposure.

**Duties & Responsibilities**:

- Adhering to work timing and duty roster assigned by the Restaurant Manager
- Wear the prescribed uniform, while on duty, to maintain uniformity of appearance at the outlet.
- Adhering to the grooming and personal hygiene standards.
- Customer Relations (Greeting with a Smile, Welcoming, Thanking, Answering to customer queries.
- Taking Orders from walk-in and take away customers.
- Cash Desk Operation & Cash Settlements from the customers
- Adhering to all the SOP’s at the outlet level
- Upselling with various add-ons & beverages
- Maintaining Outlet Hygiene and Cleanliness
- To ensure BOH area is clean and neatly maintained and the FOH is neatly organized
- To ensure the cutlery and crockery are neatly washed and available to customers as per SOP’s
- Should ensure that company assets provided to the store are well-maintained
- Escalate integrity issues
- Escalate Customer Complaints to the Restaurant In charge

**Knowledge, Skills & Abilities**:

- Effective communication & influencing skills
- Ability to work in a Team
- Excellent customer handling skills
- Customer Service Orientation

**Job Types**: Full-time, Part-time

**Job Types**: Full-time, Regular / Permanent
- Work experience: 1 year (preferred)

**Job Types**: Full-time, Part-time, Permanent, Fresher

**Salary**: ₹8,009.00 - ₹10,559.00 per month

Expected hours: 54 per week

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Morning shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person

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