Mainframe Console Operations Expert

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience
- Minimum 4 to 6 years of experience in Mainframe Operations
- Manage production operating system resource availability
- Monitor production operating system, and devices
- Execute recovery procedures for production operating systems and devices
- Perform automated startup and shutdown of the production operating system
- Execute production subsystem (e.g. IMS, CICS, DB2, IDMS) started tasks restarts
- Should have CA7 and Control M Tool knowledge
- Monitor scheduled batch jobs
- Expertise in emergency and batch critical IPLs, and proven ability in executing standalone dumps through GDPS and HMC
- Proven track record of successfully executing high-complexity projects, such as z-series tech refreshes (z14, z15, z16), IBM Box Migrations, and Continuity of Business (COB) /Disaster Recovery testing."
- Proven ability in IPLing z/VM, z/TPF and z/LinuxOne systems.
- Highly skilled in providing operational support for complex technical changes on Hardware/DB2/MQ/CICS/Websphere and more.
- Coordinated mainframe operations team, ensuring 24x7 system availability.
- Coordinated and facilitated weekly change preparation meeting.
- Reviewed and identified potential conflicts between changes to avoid business impact
- Performed daily and weekly audits, identifying areas for improvement

Preferred Technical and Professional Experience
- Check each system for outstanding messages and or batch abends on a regular basis.
- Scan batch output to find actual cause of failure.
- Able Identify task or issues that can be improved and send ticket to correct team.
- Able to determine quickly the severity of a problem and make appropriate escalations.
- Ability to communicate effectively and consistently with all levels of the organization, and to work independently without direct supervision.
- Strong analytical and problem-solving skills with high attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support t