Front Desk Executive
4 days ago
Key Responsibilities:
1. Provide basic information about the company and the services we offer to help students secure admission to their desired medical college based on their rank.
2. Handle incoming calls from clients, respond to queries via WhatsApp, and connect them with available counselors.
3. Manage client registrations and maintain accurate records for future reference.
4. Collaborate with counselors to track client visits and monitor their progress.
5. Manage client interactions efficiently during peak office hours.
6. Ensure seamless communication between clients and internal teams.
Skills Requirements:
1.Bachelor’s degree in any field
2.Proficient in English, Hindi & Marathi languages
3.Strong verbal and written communication skills
4.Excellent organizational and record-keeping abilities
5.Ability to handle high-pressure situations and manage multiple clients simultaneously
6.Self-motivated with the ability to work independently and as part of a team
7. Proficiency in MS Office & MS Excel
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Do you have prior experience working as a Front Desk Executive or in a customer-facing role? If yes, please mention the duration and nature of your responsibilities.
- How comfortable are you with handling phone calls, walk-in inquiries, and scheduling appointments?
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 01/05/2025
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