Medical Assistant

**Medical Assistant (BPO for a US Healthcare Company)**

**Work timings: 7pm-4:30am IST - ONLY APPLY IF THESE TIMINGS SUIT YOU**

**MUST BE EXTREMELY PROFICIENT IN ENGLISH**

At PNIPL, we place our patient’s value first. We are an Indian based company who have received a contract for a US based network of Clinicians, Specialists, and support teams that provide medical services to residents in senior retirement communities, assisted, independent living, group homes, and memory care communities. We are working together to provide quality care for our patients.

The U.S. based company manages an office in the Manila area, Paranaque specifically. Their Philippines office manages important processes, and acts as a crucial part of the company.

Our Medical Assistant team is a crucial part of our company, making sure that we bill our patients correctly, pay the providers accordingly and educate the peers properly. The responsible person will make sure that our Indian based MA team is efficiently taking care of both our patients and clinicians, in order to achieve and continuously work on our vision: Patients' values first

**Qualifications**:
Knowledge of medical terminology, CPT codes, and ICD-10 codes preferred.

Strong and effective results-oriented team leader with at least 5 years of medical billing management experience.

Experience with AdvancedMD is preferred and a plus

Excellent analytical skills, with a high proficiency in Microsoft Excel /Google Spreadsheet. Must be able to critically evaluate data and make recommendations for change based on extensive research and evidence.

Successful history of adding value to international growing organizations through proactive root cause analysis leading to optimal business performance.

Must be self-directed, highly motivated, and organized, with strong interpersonal, written and oral communication skills.

Bachelor Degree or equivalent, Master degree is preferable.

Medical assistant duties in primary care.

**Medical Assistant Duties and Responsibilities**:

- Helps patients by providing information, services, and assistance.
- Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
- Saves doctors’ time by helping with office procedures.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
- Counsels patients by transmitting physician’s orders and questions about surgery.
- Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
- Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
- Updates job knowledge by participating in educational opportunities and reading professional publications.
- Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments

**Medical Assistant Qualifications/Skills**:

- Supply management
- Verbal communication
- Infection control
- Creating a safe, effective environment
- Organization
- Scheduling
- Professionalism
- Customer focus
- Confidentiality
- Bedside manner
- Medical teamwork

**Education, Experience, and Licensing Requirements**:

- Certified Clinical Medical Assistant (CCMA)
- Bachelor’s degree preferred
- 1+ years in a medical office
- Experience with EMR (electronic medical records), medical terminology
- Previous experience in specific medical field preferred

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹50,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Evening shift
- Night shift
- US shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai - 400030, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Worked for BPO for U.S.A. based company?

**Experience**:

- total work: 1 year (preferred)
- Medical administration: 4 years (required)

**Language**:

- English (required)

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