Process Advisor

Job Title: Process advisor
Location: Noida

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.

Introduction:
Sales Finance being a highly specialised field, processors are a key member of the operation team supporting the overall process, data management for various transactions based on processing of instructions within agreed timelines by combining analysis and judgment with speed & accuracy to consistently provide a high level customer service.

What will you be doing?
As a team member reporting directly to the Team Manager, Sales Finance, you will be responsible for your assigned role which includes the following responsibilities
- Responsible for preparing legal documents as per the requirement of the process
- Maintaining the relationship manager’s portfolios
- Reconciliation of cash book entries and statement entries and ensuring that both the statement side and the Cash Book Side are reconciled.
- Raising payments as per the process and releasing to the customers in a timely manner.
- Doing month end reconciliation for the different customers across different products
- Carrying out adjustments across different ledgers
- Work with the Team Manager and support and on day to day operational requirement
- Accountable for identifying processing issues to prevent re-occurrence, reducing loss to the business
- Work with Team Manager and take joint responsibility for the control the workflow to ensure process efficiencies are achieved, team performance is optimised, Service Level Agreement are met by ensuring productivity and accuracy measures are in place
- Responsible for verification and authorisation of transactions within authorization limits and non-conformant items/referrals which may be staff prompted or system generated.
- Need to adhere to procedures, quality controls and that checks are completed as required
- Work with the onshore and offshore teams to prioritize transactions that needs to be turned around on exceptional basis.
- Be a Continuous Improvement champion: suggest, encourage and deliver.

What we’re looking for:

- Adequate months of relevant experience
- Graduate in any discipline
- Flexibility in hours of work and ability to work changing shifts patterns
- Effective communication, including questioning skills
- Ability to work independently or as part of a team
- Achieving high standards and delivering results with accuracy and attention to detail
- MS Office Applications (preferably, Excel, word & PowerPoint)

Skills that will help you in the role:

- Proven track record in the financial services industry, preferably Sales finance operations.
- General experience of Pay/Receive operations and Funds transfers.
- Ability to identify, analyse and manage operational risks
- Good understanding of Compliance requirements, including Know Your Customer, Anti Money Laundering and Treating Customers Fairly
- Knowledge of related risk and audits
- Ability to work within deadlines/customer demand

Where will you be working?
Noida

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity
We operate with honesty, transparency and fairness in all we do.