Tele Calling Executive

2 days ago

Dehra Dun, India Ambe Cine House Pvt Ltd Full time

**Roles and Responsibilities**

1. Answering calls and resolving queries about products or Services

2. Noticing significant subtleties of every discussion.

3. Conveying verbal acknowledgements of offers to our Sales group for closing.

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialling systems, and different telecommunications technologies.

5. Maintains operations by following policies and methodology and functional changes.

6. Keeps up quality service by adhering to organization guidelines.

7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.

8. Responding to inquiries concerning things or the organization

9. Posing questions to comprehend client necessities and close sales

10. Considering the details of each offering and staying side by the side of updates to these contributions.

11. Acquiring and updating an individual's contact details.

12. Calling active or old customers to encourage the purchase of items.

**Requirements**:

- Proven experience as a telesales representative or other customer service role.
- High school diploma; B.sc/BA/BBA/MBA will be added advantage.
- Excellent knowledge of the Hindi language. Proficient in English. Garhwali Language will be value added.
- Good knowledge of computer programs like (MS Excel or CRM) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles.
- Self-started & Self Motivated.

**Skills**
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills

**Benefits**:
**Salary**: 7K-20K for 1st 3 months during the probation period (Intern/trainee).

Work from home after training if meet all the work from home requirements.

**About AmbeCine**:
Ambe Cine House Pvt Ltd, incorporated on 22.05.2021 under the Companies Act, 1956. The Company is owned by Shri Harshpal Singh Chaudhary, a prominent Uttarakhandi businessman. Ambe Cine House is the first music company to preserve and promote Uttarakhandi folk and culture through it’s VOD/OTT platform.
- First dedicated regional OTT Platform - Uttarakhandi
- Creator’s Platform like YouTube for Uttarakhandi Community
- 24X7 Uttarakhandi Music Radio Station.
- Users can watch quality content anywhere, anytime on any device.

**_**_
- *_*

**Job Types**: Full-time, Regular / Permanent, Volunteer

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Internet reimbursement
- Leave encashment

Schedule:

- Evening shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Badripur, Jogiwala, Dehra Dun - 248005, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Telesales: 1 year (required)
- Customer support: 1 year (preferred)
- Sales & Marketing: 1 year (required)

**Language**:

- Garhwali (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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