Salesforce - Marketing Cloud Solution Architect

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM’s global multi-disciplinary teams serve 61,600 employees and customers in more than 45 countries across five continents.

As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked as the top IT services company on Fortune’s 100 Fastest-Growing Companies list for the last three consecutive years.

EPAM is also listed among Ad Age’s top 25 World’s Largest Agency Companies and in 2020, Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing.

**Responsibilities**:

- Lead inter-team meetings on the technical and business challenges related to our Marketing Operations initiatives
- Manage relationships with oncoming stakeholders, particularly during projects that are M&A focused
- Understand and map Business Processes & Challenges into our technical product suite, ensuring scalable, secure, comprehensive solution designs
- Design and then work with Technical Architects (TA) and QA (Quality Assurance) to implement and test solutions to our operational needs and challenges
- Create, manage, and present an actionable BRD / FSD (Blueprint) that aligns to the as-is Salesforce Marketing Cloud solution, and overall system / integration environments at Salesforce
- Identify project issues / risks and present alternatives to alleviate or resolve
- Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities
- Design and understand the Architecture of SFMC and connected existing middle ware and external systems
- Document solutions and engineering flowcharts with great attention to detail
- Serve as Subject Matter Expert in one or more areas of our Business & Technical process
- Approach every problem & scope item as an opportunity to broaden your expertise and skill set, ensuring that new developments, product changes, technical advancements are understood, and available to inform architecture delivery
- Ensure all data, user access and communications are GDPR / CAN-SPAM act compliant

**Requirements**:

- Excellent strategic & technical thinking. Highly organized and detail oriented
- Excellent written, verbal, and visual communication skills, able to present complex concepts effectively at both the tactical and strategic / executive levels
- Highly efficient team player, with the ability to also work independently in a fast-paced, fluid environment
- M&A focused Stakeholder management
- Data / process migration from other marketing tools (Eloqua, Marketo, etc.) into Salesforce Marketing Cloud
- Gap Analysis
- Marketing Cloud development with AMPscript, SQL, REST / SOAP based API, and database / SFTP connectors
- Comfort working in and with a highly distributed team and organization
- Comfortable owning a project through to delivery
- Experience with priority management
- Expert knowledge in Marketing Cloud advanced / complex implementations, with 4+ years direct experience in the platform
- Proven record of accomplishment of working with multi-stakeholder teams, specifically IT, M&A, Infrastructure / Security, Sales / Business Operations
- Familiarity with Network Protocols and Services (DNS, HTTP, HTTPS), APIs (SMC, CRM, SOAP/REST), object oriented programming and design with.NET, Java, and / or PHP is preferred
- Familiarity with systems integrations such as CRM, Heroku, Content Management, POS / Commerce, or Web Analytics
- Focus - Solution architecture / design experience within SaaS, CRM, MAP (Marketing Automation Platform) is strongly preferred, specifically projects within the Salesforce Marketing Cloud
- Technology - Marketing Cloud focus in Automation Studio, Journey Builder, Interaction Studio necessary. Related experience with CRM (Salesforce / Sales Cloud) Integration tools (JBINT, Data Stream, MCConnector) a plus
- Education - We prefer a Bachelor's degree in business or computer science or relevant experience
- Adaptability - Expect most of your efforts to be scrappy as we scale and evolve our team

**Nice to have**:

- Experience in Datorama, Interaction Studio, GA360 Integration, Ad Studio, and Tableau

**Technologies**:

- Salesforce Marketing Cloud
- SFMC
- Salesforce
- REST API
- AMP Script
- SQL

**We offer**:

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportun