Service Coordinator
1 day ago
**Job Location**:
**SM Scientific Instruments Pvt Ltd.**
JINDAL House, A 24, Anand Vihar, Delhi - 110092
**Salary**: Rs. 18,000.00 to Rs. 25,000.00
**Contact**:9599557989
**Job brief**
We are looking for a Service Coordinator to join our team to provide services and installation of medical equipment PAN India. We need someone detail-oriented with an eye on customer satisfaction to ensure clients receive the services they need.
**Responsibilities**:
- Assisting in providing services and installation of medical equipments in PAN India
- Preparing the schedules of installation of different machines in PAN India
- Assessing and resolving the service requests by customer in timely manner
- Searching for and coordinating with Service Engineers near the client's location with the help of JustDial etc.
- Preparing the database of searched service Engineers (Eg. Name, Contact, Address) so the data can be used in future for that client in that particular location
- Respond to any issues that occur during the delivery of services
- Schedule appointments for clients, answer phones and track clients’ service records
- Monitor the services being provided and stay up to date on any services being introduced or discontinued
**Skills Required**:
- Should have excellent communication skills (Both Written and Verbal)(Hindi and English)
- Should have excellent follow up and coordination skills
- Should have agility to resolve issues
- Proven work experience as a Service Coordinator for any electrical appliances
- Excellent organizational skills and attention to detail
- Strong record-keeping and analytical skills
**Salary**: ₹18,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 5 years (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9599557989
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