
Front Office Assistant
3 days ago
**RKN Grand Hotel**
**Experience: 2+ Years / Fresher also can apply**
**Qualification: Any Degree**
**Communication: English and Tamil Must**
**Contact
- HR - 96002 69297**
- **Roles & Responsibilities**:_
- Guest Arrival and Departure
- Handling check-in and check-out procedures efficiently and accurately.
- Assigning rooms and providing necessary information about the hotel and amenities.
- Verifying payment methods and processing payments.
- Managing online and phone reservations, including booking, confirming, and canceling reservations.
- Answering phone calls and directing them to the appropriate departments
- Addressing guest inquiries, requests, and complaints promptly and professionally.
- Maintaining accurate guest records and documentation.
- Processing payments and managing billing.
- Coordinating with housekeeping and maintenance staff to ensure rooms are clean and well-maintained.
- Performing general office duties, such as filing and photocopying.
- Maintaining a Tidy and Welcoming Environment:
- Ensuring the reception area is clean, organized, and welcoming.
- Maintaining a professional and positive attitude at all times.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹16,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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