Front Office Assistant

3 days ago


Puducherry Puducherry, India RKN Grand Hotel Full time

**RKN Grand Hotel**

**Experience: 2+ Years / Fresher also can apply**

**Qualification: Any Degree**

**Communication: English and Tamil Must**

**Contact
- HR - 96002 69297**
- **Roles & Responsibilities**:_
- Guest Arrival and Departure
- Handling check-in and check-out procedures efficiently and accurately.
- Assigning rooms and providing necessary information about the hotel and amenities.
- Verifying payment methods and processing payments.
- Managing online and phone reservations, including booking, confirming, and canceling reservations.
- Answering phone calls and directing them to the appropriate departments
- Addressing guest inquiries, requests, and complaints promptly and professionally.
- Maintaining accurate guest records and documentation.
- Processing payments and managing billing.
- Coordinating with housekeeping and maintenance staff to ensure rooms are clean and well-maintained.
- Performing general office duties, such as filing and photocopying.
- Maintaining a Tidy and Welcoming Environment:

- Ensuring the reception area is clean, organized, and welcoming.
- Maintaining a professional and positive attitude at all times.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹16,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Work Location: In person



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