Dynamic Trainer

1 day ago

Bengaluru Karnataka, India CloudThat Technologies Full time

**Job Title: Microsoft Dynamics 365 Trainer**

**Job Summary**:
**Key Responsibilities**:

- Design and deliver training sessions (virtual and in-person) for Dynamics 365 modules such as Sales, Customer Service, Finance, Supply Chain, or Business Central.
- Develop training materials including manuals, e-learning content, quick reference guides, and video tutorials.
- Customize training content based on audience roles (end-users, power users, administrators).
- Conduct training needs assessments and evaluate learning outcomes.
- Provide post-training support and coaching to ensure successful adoption.
- Collaborate with project teams, business analysts, and stakeholders to align training with business processes.
- Stay current with Dynamics 365 updates and incorporate new features into training programs.

**Required Qualifications**:

- Proven experience with Microsoft Dynamics 365 (one or more modules).
- Strong understanding of business processes and how they map to Dynamics 365 functionality.
- Excellent communication, presentation, and facilitation skills.
- Proficiency in Microsoft Office 365 and training tools (e.g., Teams, PowerPoint, LMS platforms).

**Good To Have**:

- Microsoft Certified: Dynamics 365 Functional Consultant Associate or equivalent certification is a plus.
- Strong foundational understanding of business and management principles, with the ability to relate them to Dynamics 365 processes.
- Technical background (e.g., IT, software engineering, systems analysis) with the ability to quickly learn and adapt to new technologies.
- Demonstrated ability to ramp up quickly on Dynamics 365 modules and deliver effective training.
- Experience with Power Platform (Power BI, Power Apps, Power Automate) is an advantage.
- Prior experience in ERP/CRM implementation, support, or consulting is beneficial.

Pay: Up to ₹1,000,000.00 per month

Schedule:

- Day shift
- Rotational shift

Work Location: In person

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