Servicenow Platform Architect

2 days ago

Bengaluru, India Quess IT Staffing Full time

**About Us**

“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**

Job Title: ServiceNow Platform Architect

Experience Required: 6-10 Years

Notice Period: 15 days to Immediate

Location: Bangalore

ServiceNow implementation aligns with business goals, is secure, scalable, and provides a seamless experience for users. They need a blend of technical expertise, strategic thinking, and interpersonal skills to excel in this role.

Roles and Responsibilities:

- Platform Expertise:
Platform Upgrades: Manage platform upgrades and ensure smooth transitions.
- Solution Design:
Requirement Analysis: Work closely with stakeholders to understand business requirements and translate them into technical solutions. Create solutions considering best practices, scalability, and security.
- Data Modeling: Develop data models and establish data governance practices.

Workflow Automation: Create workflows and automation processes to optimize business processes.
- Governance and Security:
Governance Framework: Establish governance policies and ensure compliance with industry standards and organizational guidelines.

Security: Implement security best practices, including access controls, data encryption, and vulnerability management.

Audit and Compliance: Conduct regular audits, ensure compliance with regulatory standards, and prepare for audits.
- Stakeholder Management:
Collaboration: Collaborate with business stakeholders, developers, and other IT teams to understand requirements and deliver solutions.
- Training: Provide training and support to end-users and other teams on ServiceNow features and functionalities.

Continuous Improvement:
Performance Optimization: Monitor system performance and optimize configurations for efficiency.
- Documentation and Knowledge Sharing:
Documentation: Maintain detailed documentation of configurations, customizations, and processes.

Knowledge Sharing: Share knowledge and best practices with the development team and other stakeholders.
- Mentorship and Leadership:
Mentorship: Provide guidance and mentorship to junior developers and team members.

Thought Leadership: Stay abreast of industry trends and contribute to thought leadership in the ServiceNow community.

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