Guest Service Associate

6 days ago

Kochi, India Season Two Senior Living Full time

RESPONSIBILITIES
- Works with the Chefs and other staffs in creating nutritious and tasty food as per residents requirements and diet plans.
- Planning, coordinating, directing, and monitoring the effectiveness of all food and beverage activities in the facility to meet the organization standards.
- Partner with the other members of the team to meet the nutritional needs of the residents and to provide services for special events and the daily activity programs.
- Overseeing all expenditures to ensure the department operates within budgetary guidelines and takes action on variances to bring expenditures in line with the budget.
- Developing and conducting in-service programs and ensuring all team members have been trained in safe food handling techniques.
- Recruiting, supervising, coaching and mentoring departmental team members
- Ensuring high food quality and food safety measures are executed on a professional level.

QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Diploma or Graduation in Hotel Management or any other relevant background with sound education and proven track record in hospitality industry
- Minimum 2 years experience in Hospitality Industry/ Supervisory position in minimum 3-star hospitality organization. Experience in Senior Living is a plus
- Strong proven leadership record and portray professional and welcoming demeanor.
- Well-developed management and supervision skills and proven organizational skills.
- Good communication skills and work ethic. Practice a non-authoritarian management style, Able to make staff feel part of a solid team.
- Experience working with budgets. Decision making and goal setting abilities.
- Good listening and problem-solving skills and public relations skills
- Commitment to providing quality services to our clients.
- Have an abundance of empathy, compassion, patience and sense of humor. Ability to build rapport with residents.
- Willing to learn about the company and its involvements.
- Able to take direction and respond effectively to good supervision.

PREFERRED SKILLS
- 3-5 years experience working in elderly care environment or health related supervisory position.

**Job Types**: Full-time, Contractual / Temporary
Contract length: 6 months

**Salary**: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Pattom, Thiruvananthapuram - 695004, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Food service: 3 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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