Product Delivery Associate

**JOB DESCRIPTION**

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in Centralized Testing Team, and as an individual contributor, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

**Job responsibilities**
- Partners with the Product team to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Conduct thorough software testing, analyse data, write test cases and communicate with Product and Development team.
- Communicate the results of software testing efforts to stakeholders and suggest areas of improvement.
- Execute comprehensive testing against the software, ensuring all features function as designed and intended.
- Contribute to continuous improvement of software testing methodologies and develop standard operating procedures, if necessary
- Experience in designing and implementing test automation frameworks.
- Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
- Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Documents blockers and impediments to aid with dependency management and resource availability
- Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines

**Required qualifications, capabilities, and skills**
- 4 years of experience or equivalent expertise in product management or a relevant domain area
- Bachelor’s degree: Computer science, Computer engineering, math, or related engineering fields
- Hands on experience and good knowledge in Automating Scripts in Core Java and Selenium. Good knowledge on TestNG, Cucumber & Junit.
- Experience with JIRA, ALM or Quality Center and all its functionality
- Proficient knowledge of the product development life cycle
- Exposed to software development mindset and methodologies (Scrum, Kanban, Agile, Waterfall, etc..)

**Preferred qualifications, capabilities, and skills**

Emerging knowledge of product release and deployment processes

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.