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Academic Counselor

2 weeks ago

Shastri Nagar Kanpur Uttar Pradesh, India 4 Fox Business Solution Pvt. Ltd Full time

**Job Title: Academic Counselor**
**Location: Kanpur**
**Salary Range: ₹15,000 - ₹25,000/month**
**Experience Required: Minimum 1 year**
**Industry: Digital Marketing Training Institute and E-commerce**

**Company Overview**:
**4Fox Business Solutions**is a leading digital marketing and e-commerce growth partner, headquartered in Kanpur with a presence in Jaipur and Noida. As a certified Amazon SPN company, we are dedicated to helping businesses thrive in the digital landscape through innovative solutions and a team of committed professionals.

**About the Role**:
We are seeking a dynamic and results-driven Academic Counselor to join our growing team. If you have a passion for guiding aspiring professionals and a background in student counseling at a digital marketing institute, we’d love to hear from you.

**Key Responsibilities**:

- Counsel prospective students and their guardians effectively over the phone, understanding their career aspirations, educational background, and financial considerations.
- Achieve and exceed daily, weekly, and monthly targets for call volume, counseling sessions, and student admissions.
- Maintain accurate records of all interactions and follow-ups in the CRM system.
- Provide detailed information about courses, admission procedures, and fee structures.
- Build strong relationships with prospective students to create trust and ensure a positive student experience.

**Required Skills and Qualifications**:

- **Education**: Bachelor’s degree in any discipline. A degree in Marketing, Business Administration, or a related field is a plus.
- **Experience**:
**Minimum 1-3 years of proven experience as an Academic Counselor**, Admissions Counselor, Education Sales Executive, or a similar role involving tele calling and counseling.

Demonstrable experience working in an educational institute, coaching center, or vocational training provider, preferably offering courses in IT, digital marketing, e-commerce, or related fields.

**Communication Skills**: Excellent verbal communication and interpersonal skills in both Hindi and English. Clear diction and an engaging telephonic manner are crucial.
**Counseling & Sales Skills**: Strong listening, persuasion, negotiation, and closing skills. Ability to build quick rapport and empathize with students' needs.
**Target-Oriented**: A results-driven mindset with a proven track record of meeting or exceeding admission targets.
**Technical Proficiency**: Proficient in using CRM software for lead management and MS Office Suite (Word, Excel, Outlook).
**Work Ethic**: Self-motivated, energetic, highly organized, and able to work independently as well as part of a team.
**Resilience**: Ability to handle rejections professionally and maintain a positive attitude.

**Desired Skills**:

- Familiarity with the student demographic and education market in Kanpur.
- A genuine passion for education and guiding students towards achieving their career goals.

**Contact for Application**:
**Arohi Bhatia (HR Executive)**

Pay: ₹15,000.00 - ₹25,000.00 per month

**Language**:

- English (preferred)

Work Location: In person