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Sales Assistant

3 weeks ago

Kochi, India Retail-Outsource Full time

Retail Outsource

**Responsibilities**:
**Client Onboarding**: Manage end-to-end onboarding processes for new clients, ensuring a seamless and positive experience.and also got incentives as per the client onboarding.

**Communication**: Establish effective communication channels to engage with clients remotely, addressing inquiries, and providing necessary information.

**Relationship Building**: Develop and maintain strong relationships with new clients, understanding their needs and ensuring satisfaction with our products/services.

**Collaboration**: Coordinate with cross-functional teams, including sales, customer support, and product development, to ensure a cohesive onboarding process.

**Documentation**: Maintain accurate and detailed records of client interactions, feedback, and onboarding progress.

**Feedback Collection**: Actively seek client feedback to identify areas for improvement and relay insights to relevant teams.

**Remote Events**: Assist in organizing and participating in virtual events to promote products/services and engage with potential clients.

**Requirements**:
**Experience**: Previous experience in client onboarding, customer service, or related roles.

**Communication Skills**: Strong written and verbal communication skills, with the ability to convey complex information in a clear and understandable manner.

**Tech-Savvy**: Comfortable with remote collaboration tools and a quick learner when it comes to new technologies.

**Customer-Focused**: A customer-centric mindset with a passion for ensuring client success.

**Adaptability**: Ability to adapt to changing priorities and work effectively in a remote environment.

**Problem-Solving**: Proven ability to identify challenges and proactively find solutions.

**Team Player**: Collaborative spirit with a willingness to work closely with different teams to achieve common goals.

**Organization**: Excellent organizational skills, with the ability to manage multiple clients and tasks simultaneously.

**Self-Motivated**: Ability to work independently and take initiative in a remote work setting.

**Flexibility**: Willingness to work flexible hours to accommodate clients in different time zones.

If you're interested in this exciting opportunity and meet the above requirements, please submit your resume as a PDF.

**Salary**: ₹9,000.00 - ₹10,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid time off

Day range:

- Monday to Friday

Shift:

- Day shift
- Morning shift

Work Location: In person