Receptionist

2 days ago

Mohali Punjab, India Dr Ishaa Junejaa Aesthetics Full time

A Skin Clinic Receptionist is responsible for providing excellent customer service to patients, managing appointments, handling phone calls, and maintaining a clean and organized reception area. They also assist with administrative tasks, such as patient registration and record keeping,

Key Responsibilities:

- **Patient Check-in and Check-out**:Greet patients, verify patient information, and assist with check-in and check-out procedures.
- **Appointment Management**:Schedule appointments, handle cancellations, and manage patient wait times.
- **Phone Etiquette**:Answer phone calls professionally, screen calls, and relay messages accurately.
- **Customer Service**:Provide a positive and helpful experience for all patients and visitors.
- **Utilize Practice Management Software**:Utilize computer systems to manage patient records, appointments, and other clinic-related tasks.
- **Follow all Clinic Policies and Procedures**:Adhere to the clinic's policies and procedures regarding patient care and confidentiality.

Skills Required:

- **Excellent Communication Skills**.
- **Computer Proficiency**:

- **Knowledge of Medical Terminology**:

- **Customer Service Skills**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

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