Counselor (Skin Clinic)

3 days ago

Gurugram Haryana, India Citrine Clinic Full time

**Job Title**: Patient Counselor
**Location**: Citrine Clinic, Sector 15, Gurgaon

**Job Summary**:
**Key Responsibilities**:

- Counsel patients regarding clinic services, treatment options, and procedures
- Handle patient inquiries and convert them into consultations and treatments
- Assist patients in understanding treatment plans, packages, and costs
- Build and maintain strong patient relationships to ensure comfort and trust
- Coordinate with doctors and clinic staff to ensure smooth patient experience
- Maintain patient records and ensure confidentiality at all times
- Identify opportunities for upselling and cross-selling treatments/packages
- Provide pre
- and post-treatment guidance to patients
- Support the Sales Manager and clinic management in achieving revenue targets

**Requirements**:

- Graduate in any stream (Degree/Diploma in Counseling, or Healthcare preferred)
- 2-4 years of experience as a Counselor (preferably in healthcare, wellness, or aesthetics industry)
- Strong communication and interpersonal skills in English and Hindi
- Patient-focused, empathetic, and professional demeanor
- Ability to explain medical/aesthetic treatments clearly and confidently
- Presentable, organized, and capable of handling multiple responsibilities

Pay: ₹30,000.00 - ₹70,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your notice period?
- What is your current salary?
- What is your expected salary?

Work Location: In person

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