Accessories and Lifestyle Executive

**Job Description: Accessories and Lifestyle Associate at BMW Munich Motors Sarona, Ring Road, Raipur**

**Position Title**: Accessories and Lifestyle Associate
**Location**: BMW Munich Motors, Sarona, Ring Road, Raipur, Chhattisgarh, India
**Reports To**: Sales Manager / Parts and Accessories Manager

**Position Overview**:
As an **Accessories and Lifestyle Associate** at **BMW Munich Motors Sarona, Ring Road, Raipur**, you will be part of a dynamic team dedicated to offering exceptional customer service and premium products. Your role will involve assisting customers in selecting high-end BMW accessories and lifestyle products, while contributing to the dealership’s overall sales and customer satisfaction goals. You will be expected to represent the **BMW brand** through knowledgeable product guidance and maintain a luxurious shopping experience for every customer.

**Key Responsibilities**:

- **Customer Assistance and Sales**:

- Greet and assist customers in the **Accessories and Lifestyle section**, ensuring they are informed about the full range of **BMW accessories**, **lifestyle products**, and **personalized options**.
- Provide detailed knowledge about **BMW lifestyle items** such as apparel, bags, luxury accessories, and exclusive vehicle enhancements.
- Conduct personalized consultations to help customers select accessories and lifestyle products that enhance their **BMW ownership experience**.
- Upsell and cross-sell premium **BMW products** to achieve sales targets and contribute to the dealership's revenue.

**Product Knowledge & Presentation**:

- Maintain comprehensive knowledge of **BMW accessories**, **performance upgrades**, and **lifestyle merchandise**.
- Stay updated on **new product releases**, seasonal campaigns, and exclusive offers available at **BMW Munich Motors**.
- Ensure showroom displays are well-organized, visually appealing, and reflect BMW's commitment to quality and innovation.

**Inventory Management**:

- Assist in managing **accessory and lifestyle product inventory**, including monitoring stock levels and ensuring that all items are available and easily accessible.
- Collaborate with the **Parts and Accessories Manager** to manage product reordering and stock replenishment.
- Conduct regular stock checks and maintain organized product storage areas.
- **Customer Service and After-Sales Support**:

- Provide **exceptional after-sales support**, addressing customer inquiries and assisting with exchanges, returns, or installations of accessories.
- Assist customers with the fitting and installation of certain **BMW accessories** to enhance their vehicle's functionality or appearance.
- Follow up with customers to ensure satisfaction and offer assistance with any future accessory needs.

**Collaboration with Sales and Service Teams**:

- Work closely with the **vehicle sales team** to integrate accessories into vehicle sales and enhance customer satisfaction.
- Coordinate with the **service department** to ensure proper installation of accessories and to address customer concerns regarding products.
- Participate in **BMW promotional events**, product launches, and special campaigns to drive engagement and sales.

**Qualifications**:

- **Experience**:

- Previous experience in retail sales, preferably in the **luxury goods** or **automotive sector**, is highly desirable.
- Experience with high-end products and brands, especially in a customer-facing role, will be an advantage.

**Skills & Competencies**:

- Strong communication and interpersonal skills, with the ability to build lasting relationships with customers.
- Deep interest in **automotive accessories** and **BMW lifestyle products**.
- Ability to upsell, cross-sell, and meet sales targets in a retail environment.
- Excellent organizational skills and attention to detail in maintaining inventory and showroom displays.
- Ability to work well both independently and as part of a team.
- **Technical Knowledge**:

- Basic knowledge of **automotive accessories** and **parts** is beneficial but not essential.
- Willingness to learn about the **full range of BMW accessories** and **lifestyle products**.
- **Education**:

- High school diploma or equivalent. Additional certifications in **sales**, **customer service**, or **automotive-related fields** are a plus.

**Working Conditions**:

- Full-time position, with **weekend and evening shifts** as required.
- Work will primarily take place within the **showroom**, with occasional involvement in **outdoor events** or customer-facing activities.
- Competitive **salary** and **performance-based incentives**.

**Benefits**:

- Competitive salary with **performance-based incentives**.
- Health and wellness benefits.
- **Employee discounts** on BMW products and services.
- Opportunities for **career advancement** within the **BMW dealership network**.
- Ongoing training and professional development.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month