Accounts Executive
15 hours ago
Greet customers, including answering phone calls & directing customer inquiries to appropriate party.
- Answer routine billing questions/issues from customers; take assistance of BOS and / or store manager whenever required. Inform customers about services & schemes available and assess customer needs.
- Receive and process all payments according to standard procedure.
- Scan products, operate scanning equipment, and fix scanning issues whenever required.
- Process credit and debit cards for payments, help customers use processing equipment properly.
- Count money back to customer in an accurate and concise manner.
- Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer.
- Reconcile revenue at the end of the day ensuring revenue equals receipts.
- Resolve escalated issues with angry customers; coordinate with store staff as & when required.
- Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks.
- Provide a helping hand to store staff in sales during rush / peak hours.
- Complete processes and maintain applicable paperwork and records.
- Reconcile revenue at the end of the day ensuring revenue equals receipts.
**Job Types**: Full-time, Fresher
**Salary**: ₹8,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Taxation: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
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