Fresher Customer Care

1 week ago


Salt Lake Kolkata West Bengal, India Work Panda Cooperation LLP Full time

**Responsibilities**:

- Address customer concerns, resolve issues, and ensure timely resolution to achieve customer satisfaction.
- Assist customers in navigating our products/services, including providing product information and troubleshooting assistance.
- Maintain accurate records of customer interactions and transactions in the company's database.
- Collaborate with other team members to identify and implement process improvements to enhance the customer experience.
- Stay informed about company policies, products, and services to effectively address customer inquiries and concerns.

Pay: ₹11,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person


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