
Fresher Customer Care
1 week ago
**Responsibilities**:
- Address customer concerns, resolve issues, and ensure timely resolution to achieve customer satisfaction.
- Assist customers in navigating our products/services, including providing product information and troubleshooting assistance.
- Maintain accurate records of customer interactions and transactions in the company's database.
- Collaborate with other team members to identify and implement process improvements to enhance the customer experience.
- Stay informed about company policies, products, and services to effectively address customer inquiries and concerns.
Pay: ₹11,000.00 - ₹13,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Work Location: In person
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