
Tellecaller
2 weeks ago
**Job Summary**:
We are seeking a motivated and enthusiastic **Telecalling Executive** to join our team. The role involves contacting potential and existing customers to inform them about our products/services, generate sales/leads, and maintain customer satisfaction.
**Key Responsibilities**:
- Make outbound calls to prospective customers.
- Answer incoming calls from customers and respond to their queries.
- Explain product features and benefits clearly and convincingly.
- Maintain records of calls and sales, and note useful information.
- Follow up with leads and ensure timely conversions.
- Handle customer feedback and escalate issues when necessary.
- Meet daily/weekly/monthly targets.
**Requirements**:
- Minimum qualification: 12th Pass or Graduate.
- Proven experience as a telecaller or similar customer service role is an advantage.
- Excellent communication and interpersonal skills.
- Fluent in [English/Tamil/Hindi or your preferred languages].
- Basic computer knowledge.
- Ability to work under pressure and achieve targets.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
Work Location: In person
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