Accounts Receivable Caller
2 weeks ago
Description:
Perform all related functions regarding collection of charges entered in an electronic posting and/or filing system. Maintain records of insurance company and patient contact, billing, payments on account, and demographic information. Correct all returned or denied claims for resubmission.
**Primary Duties**:
- Call Insurance Carriers:
Obtain timely processing of patient claims.
Document contact with insurance carriers and estimated payment date
Provide information to expediate claim processing.
- Review system notes.
- Drop appropriate claims to paper.
- Attach appropriate documentation (i.e., OP note, invoice, etc.)
- Review claims to ensure fields are complete and accurate
- Maintain daily record of activities
Use system reports to manage accounts receivable (AR)
Prioritize accounts based on high dollar amount and days in AR
Document write-offs and refund requests
Maintain batch logs in file by date
File activity into monthly chart by facility
**Requirements**:
**Education and Experience**:
- A minimum of One year of medical billing experience
- High school diploma or equivalent
- Knowledge of commonly used medical coding and billing terms and concepts
**Skills Required**:
- Excellent interpersonal skills with the ability to interact effectively with all levels of
employees, payers, clients, patients and other departments
- Detail oriented, strategic thinking, investigative skills
- Ability to work in a team-oriented environment.
- Ability to prioritize and handle multiple tasks simultaneously.
- Ability to promote favorable company image with patients, insurance companies, and
general public.
**Work Environment**:
- Work from Office position
- Participates in departmental, training and staff meetings
- Adhere to all compliance and company policies and procedures
- Ability to work in moderately noisy environment with frequent interruption
**OTHERS**:
- ** There is no Transportation Facility. But, we pay Rs. 300/day as Transport Allowance along with Rs. 50 as Night Shift Allowance.
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