Hindi - Customer Support

1 week ago

Bengaluru Karnataka, India Kazam EV Tech Pvt Ltd. Full time

**Education qualification**:

- Any graduate with good analytical skills (BCA / BSC Computer science background/Electrical Engineering preferred)
- 1 to 3 years of experience

**Desired skills**:

- Self motivated with excellent communication skills in English, Hindi/Kannada/Tamil/Marathi/Telugu.
- Ability to provide responses from simple to complex queries and deliver customer delight.
- Past experience with ERP support
- Exposure to working in Startup ecosystem is desired

**Job description**:

- Responsible for providing effective and timely resolution to customer queries.
- Responsible for providing support via call and via chat
- Should align on TAT and SLA standards set by the company
- Escalate necessary cases to the right team
- May be required to perform other tasks as assigned
- Must be flexible to work in rotational shifts and extended hours during high volumes

**Requirement**: Someone who stays in Bangalore

Someone who is from an electrical/Mathematical background

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Application Question(s):

- Would you be comfortable for a package between 3-3.6 LPA?
- Would you be able to commute to Koramangala every day?

Work Location: In person

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