Tm-pa Gurgaon

**Designation**:Territory Manager

**Updated**:October 09, 2024

**Location**:Maharashtra, India

**Organization**:Paints HO

**Work Experience**
- 7-10 years OF Experience in Paint Industry- Worked in R&D team/ Technical support team- Conducted Training programmes for painters & contractors-
- Has experience with Customer Facing role**S. No**

**Goal**

**Key Result Area**

**Actions / Deployment**
- 1- Product Training- Training Module Creation & Training Calendar- Product Training of painters/team etc - Database & Modules update.
Evolve the Training Tracker/ Calendar and incorporating audit findings to review training status- Contractor/ Painter Mapping - Coordination with dealers & contractors for billing & usage of ABG products- On Site Training to Head Painters - for Painting service sites- 2- Technical Support- Technical Inspection & Complaint Handling- Conduct product sampling at site based on the requirements- Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites- Timely issue of site warranty, conduct random checks at Painting services sites- Manage the Customer Complaints by visting sites to thoroughly investigate and address it timely.- 3- Focus Product Establishment- Trails & Implementation of new products- Coordination with Marketing team for trials of new products in ABG- Audit report of the trials to be shared with the respectiveteams.- 4- Reports- Trackers - Monthly & weekly basis- Report of the potential contractors/ painters in the area along with Contractor meets conducted- Audit Reports shared with R&D team for feedback and trends in the market- Customer Complaint Tracker- Training tracker - to build effective utilization of the painter academy**Qualifications**:
Graduate

**Minimum Experience Level**:
5-8 Years

**Report to**:
Manager