Telecaller

1 day ago


Pune, India LegalRaj Full time

**Telecaller**:
**Job Title **:Telecaller/Telemarketing

**Qualification **:10th pass,12th pass, Any Graduate

**Job Category **:Telecaller,BPO

**Job Location **:Pune Maharashtra

**Experience**: Fresher,0-1Year Experience

**English Required**: Manadatory
** telemarketing - two ways brand promotions telephone operator explain the customers - based on product offers / benefits promoting the products customer follow-up feedback - mails/phones ( communication channel)

**1. Brand promotion tele**:

- Maintain register for the same.
- File the requisition of staff for the use of telephones.
- Prepare a list of calls made by the staff department wise and send the same to HOD.

**2. Tele-operater**:

- Make complains to the Maintenance department in case of any fault/damage/breakage and also inform to HOD.
- Check the intercom lines and instruments and use the service of telephone technician in case of any repairs.
- Make sure that telephone system work smoothly without interruption.
- Operator should not be engaged in unnecessary conversation while sitting on the board.
- The operator on board should be extremely courteous towards people calling from in and outside to the hospital and make them feel the operator is willing to do everything for them.
- Accuracy is very essential to connect to the correct numbers required.
- Operator should have the speed in connecting the calls; hence he/she will not be late in attending the calls.
- Operator shall work in SHIFTS/ Overtime, holidays, and weekends as requested by HOD.

**Language Required **:English


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